Wholesale Policies

Minimum Order

An opening order requires a minimum of $100. 

Placing your Order

Please fill out the Wholesale Application in order to receive your account specific password/code.

Changes/Cancellations

Each piece is made to order, while changes and cancellations are possible, email any changes/cancellations to robinseggjewelry@gmail.com within 48 hours.

Wholesale Pricing

All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP.

Damages/Defects

Please inspect all shipments immediately upon arrival. Please contact Robin’s Egg Jewelry at robinseggjewelry@gmail.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

Returns/Exchanges

Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.

Payments

Payments may be made via paypal at checkout.

Payment terms flexible for established wholesale accounts.

Delivery

Though your shipment will likely go out sooner, please allow up to 2-4 weeks for your order to ship. A shipping confirmation email will be sent when your order ships. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.

Shipping

Retailer is responsible for shipping costs. Robin’s Egg Jewelry will pay 50% of shipping on orders of $500 or more. Robin’s Egg Jewelry will cover the cost of shipping insurance through USPS.

Nature of Handmade Products

All of our products are handmade. Due to the nature of our production method, each product may vary slightly.