Privacy Policy

Robin’s Egg Essentials, LLC Privacy Policy


In compliance with the European General Data Protection Regulation (GDPR) and other local data protection laws, this Privacy Policy describes how and when Robin’s Egg Essentials, LLC collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through this website. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy, PayPal or any other third party services you access through these entities. You can reference the privacy policies for each of these third-party websites to learn more about their respective privacy practices.

 

Owner and data controller:

Katja Wetterau Lipka

Robin’s Egg Essentials, LLC

Richmond, VA 23235

United States

 

Owner contact email: robinseggjewelry@gmail.com

My website, RobinsEggEssentials.com, collects some personal data from Users.

When you place a web shop order on this site, and you provide certain information, such as your name, email address, postal address, phone number, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact me directly. Signing up for my email newsletter also provides us with some personal data. This website also uses cookies to carry out activities that are strictly necessary for the operation of RobinsEggEssentials.com, for example in relation to ecommerce shopping carts, Pinterest buttons, Mailchimp, and the distribution of traffic.

Types of data collected:

Below is a brief description of the types of data collected and the purposes for which the data is used. For detailed information on each usage listed below, please see the Detailed Information section at the bottom of this page.

  • Analytics (Google Analytics)

Personal data: Cookies and usage data

  • Contacting the user (Mailing list or newsletter)

Personal data: email address, first name and last name provided by user

  • Content commenting

Personal data: email address, IP address, first name, last name and website URL

  • Handling payments (PayPal, Square, Etsy)

Personal data: various types of data as specificied in the privacy policies of these services

  • Interaction with data collection platforms (email newsletter signup form)

Personal data: email address, first name and last name

  • Interaction with external social networks and platforms (Pinterest “Pin It” button and social widgets)

Personal data: Cookies and usage data

  • Managing contacts and sending messages (email platform)

Personal data: email address

  • Platform services and hosting (shopify)

Personal data: various types of data as specified in the privacy policies of these services

  • RSS feed management (if user opts to use content via a third-party feed reader)

Personal data: Cookies and usage data by that third party

  • Selling goods and services online (via email or this website’s online shop)

Personal data: The personal data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The personal data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of data collected by RobinsEggEssentials.com depends on the payment system used.

  • Spam protection (Akismet)

Personal data: various types of data as specified in the privacy policy of this service

Among the types of personal data that RobinsEggEssentials.com collects, by itself or through third parties, there are: Cookies, usage data, email address, first name, last name, postal address, phone number (for shop orders only) IP address and website URL. Complete details on each type of Personal Data collected are provided in the dedicated sections, below, of this privacy policy.

Personal data may be freely provided by the User, or, in case of usage data, collected automatically when using RobinsEggEssentials.com.

Unless specified otherwise, all data requested by RobinsEggEssenatisl.com is mandatory and failure to provide this data may make it impossible for RobinsEggEssentials.com to provide its services. In cases where RobinsEggEssentials.com specifically states that some data is not mandatory, Users are free not to communicate this data without consequences to the availability or the functioning of the service.

Users who are uncertain about which personal data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by RobinsEggEssentials.com or by the owners of third-party services used by RobinsEggEssentials.com serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party personal data obtained, published or shared through RobinsEggEssentials.com and confirm that they have the third party’s consent to provide the data to the Owner.

 

 

Mode and place of processing the data:

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.

The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of RobinsEggEssentials.com (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process personal data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process personal data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of personal data is subject to European data protection law;
  • provision of data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place of processing

The data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s data to a country other than their own. To find out more about the place of processing of such transferred data, Users can check the section below containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain personal data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Commercial affiliation, Contacting the User, Content commenting, Handling payments, Interaction with data collection platforms and other third parties, Interaction with external social networks and platforms, Managing contacts and sending messages, Platform services and hosting, RSS feed management, Selling goods and services online, and SPAM protection. Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Transferring personal data

RobinsEggEssentials.com may store and process User data through third-party hosting services in the US and other jurisdictions. As a result, the User’s personal data may be transferred to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If RobinsEggEssentials.com is deemed to transfer User data outside of the EU, it relies on Privacy Shield as the legal basis for the transfer, as Google, Mailchimp, Paypal and other third parties are Privacy Shield certified.

The rights of Users:

Users may exercise certain rights regarding their data processed by the Owner. In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.
  • Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their data. Users have the right to learn if data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
  • Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, the Owner will not process their data for any purpose other than storing it.
  • Have their personal data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their data from the owner.
  • Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where personal data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection. Users must know that, however, should their personal data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing personal data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within thirty days.

Additional information about data collection and processing:

Legal action

The User’s personal data may be used for legal purposes by the Owner in court or in the stages leading to possible legal action arising from improper use of RobinsEggEssentials.com or the related services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s personal data

In addition to the information contained in this privacy policy, RobinsEggEssentials.com may provide the User with additional and contextual information concerning particular services or the collection and processing of personal data upon request.

System logs and maintenance

For operation and maintenance purposes, RobinsEggEssentials.com and any third-party services may collect files that record interaction with RobinsEggEssentials.com (system logs) use other personal data (such as the IP address) for this purpose.

Protection of data

The Owner maintains technical, physical, and administrative security measures designed to provide reasonable protection for personal data against loss, misuse, unauthorized access, disclosure, and alteration. The security measures include data encryption and physical access controls to the Owner’s physical office and storage, and information access authorization controls. To further protect User data, Users may not sign up for an account at RobinsEggEssentials.com, and RobinsEggEssentials.com does not store any financial information from Users. While RobinsEggEssentials.com is dedicated to securing its systems and services, the User is responsible for securing and maintaining the privacy of any password(s) and account/profile registration information for third-party services. User is also responsible for verifying that the personal data maintained by RobinsEggEssentials.com is accurate and current. The Owner is not responsible for protecting any personal data that Users share with a third-party based on an account connection authorized by the User.

Children’s personal data

RobinsEggEssentials.com and its goods and services are not directed to children under the age of 13.  RobinsEggEssentials.com does not knowingly collect information, including personal data, from children or other individuals who are not legally able to its services.  If the Owner obtains actual knowledge that the site has collected identifiable personal data from a child under the age of 13, the Owner will promptly delete it, unless legally obligated to retain such data.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within RobinsEggEssentials.com and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

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Cookies policy

RobinsEggEssentials.com uses cookies. Cookies consist of portions of code installed in the browser that assist the Owner in providing the service according to the purposes described. Some of the purposes for which cookies are installed may also require the User’s consent. Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document.

Activity strictly necessary for the functioning of the service

RobinsEggEssentials.com uses cookies to save the User’s session, save items in the User’s shopping cart, and to carry out other activities that are strictly necessary for the operation of RobinsEggEssentials.com, for example in relation to the distribution of traffic.

Activity regarding the saving of preferences, optimization and statistics

RobinsEggEssentials.com uses cookies to save browsing preferences and to optimize the User’s browsing experience. Among these cookies are, for example, those used for the setting of language and currency preferences or for the management of first party statistics employed directly by the Owner of the site.

Other types of cookies or third parties that install cookies

Some of the services listed under the Detailed Information section below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Owner – depending on how they are described – without the help of third parties. If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

How to provide or withdraw consent to the installation of cookies

In addition to what is specified in this document, the User can manage preferences for cookies directly from within their own browser and prevent – for example – third parties from installing cookies.

Through browser preferences, it is also possible to delete cookies installed in the past, including the cookies that may have saved the initial consent for the installation of cookies by this website.

Users can, for example, find information about how to manage cookies in the most commonly used browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

With regard to cookies installed by third parties, Users can manage their preferences and withdrawal of their consent by clicking the related opt-out link (if provided), by using the means provided in the third party’s privacy policy, or by contacting the third party.

Notwithstanding the above, the Owner informs that Users may follow the instructions provided on the subsequently linked initiatives by the EDAA (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

Since the installation of third-party cookies and other tracking systems through the services used within RobinsEggEssentials.com cannot be technically controlled by the Owner, any specific references to cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, the User is kindly requested to consult the privacy policy for the respective third-party services listed in this document.

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Definitions and legal references

Personal data (or data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage data

Information collected automatically through RobinsEggEssentials.com (or third-party services employed in RobinsEggEssentials.com), which can include: the IP addresses or domain names of the computers utilized by the Users who use RobinsEggEssentials.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using RobinsEggEssentials.com who, unless otherwise specified, coincides with the data subject.

Data subject

The natural person to whom the personal data refers.

Data processor (or data supervisor)

The natural or legal person, public authority, agency or other body which processes personal data on behalf of the Owner, as described in this privacy policy.

Data controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, including the security measures concerning the operation and use of RobinsEggEssentials.com. The data controller, unless otherwise specified, is the Owner of RobinsEggEssentials.com.

RobinsEggEssentials.com (or this Application)

The means by which the personal data of the User is collected and processed.

Service

The service provided by RobinsEggEssentials.com as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User’s device.

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Detailed information on the processing of personal data:

Personal data is collected for the following purposes and using the following services:

  1. Analytics:

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google, Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of RobinsEggEssentials.com, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal data collected: Cookies and usage data. Place of processing: United States – Privacy PolicyOpt Out.

  1. Contacting the user:

Mailing list or newsletter

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages (direct marketing) containing information of commercial or promotional nature concerning RobinsEggEssentials.com or its sister sites.  Your email address might also be added to this list as a result of signing up to RobinsEggEssentials.com or after making a purchase.

Personal data collected: email address, first name and last name. Email newsletter signup form uses an opt-in system.

  1. Content commenting

Content commenting services allow Users to make and publish their comments on the contents of RobinsEggEssentials.com.

Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the personal data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments. If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.

  1. Handling payments

Payment processing services enable RobinsEggEssentials.com to process payments by credit card, bank transfer or other means. To ensure greater security, RobinsEggEssentials.com shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment or order shipment.

No financial, credit card or bank information is stored on or by RobinsEggEssentials.com, though the third-party payment processing services may store User’s financial, credit card or bank information, in accordance with its policies and legal requirements.

PayPal (PayPal, Inc.)

PayPal is a payment service provided by PayPal, Inc., which allows Users to make online payments. Users who purchase goods or services through the RobinsEggEssentials.com online shop make their payments via PayPal.

Personal data collected: various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Square (Square, Inc.)

Square is a payment service provided by Square, Inc., which allows Users to make online or in-person credit card payments. Users who purchase goods or services in person from Robins Egg Essentials, LLC.

Personal data collected: various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Etsy (Etsy, Inc.)

Etsy is an online shopping and payment service provided by Etsy, Inc., which allows Users to shop online for handmade goods and make online payments. Users may opt to purchase goods from Robins Egg Essentials, LLC via Etsy, instead of the online shop at RobinsEggEssentials.com.

Personal data collected: various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

  1. Interaction with data collection platforms (Mailchimp email newsletter signup form)

This type of service allows Users to interact with data collection platforms or other services directly from the pages of RobinsEggEssentials.com for the purpose of saving and reusing data.

If one of these services is installed, it may collect browsing and usage data in the pages where it is installed, even if the Users do not actively use the service.

  1. Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of RobinsEggEssentials.com.

The interaction and information obtained through RobinsEggEssentials.com are always subject to the User’s privacy settings for each social network.

This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Pinterest “Pin it” button and social widgets (Pinterest)

The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.

Personal data collected: Cookies and usage data.

Place of processing: United States – Privacy Policy.

  1. Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

  1. Platform services and hosting

These services have the purpose of hosting and running key components of RobinsEggEssentials.com, therefore allowing the provision of RobinsEggEssentials.com from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of personal data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Shopify e-commerce solutions  

Shopify is an e-commerce platform that allows the Owner to build, run and host the online web shop at RobinsEggEssentials.com.

Personal data collected: various types of data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

  1. RSS feed management (if user opts to use content via a third-party feed reader)

This type of service allows Users of RobinsEggEssentials.com to manage their RSS feeds. Depending on the characteristics of the service used, these services may be used to insert ads within the content and to gather statistics data from them. RobinsEggEssentials.com does not employ its own RSS feed management service, but does allow its content to be presented in RSS feed format so that Users may use the feed through the RSS feed manager of their choice. RobinsEggEssentials.com has no control over a User’s decision to use or usage of an RSS feed manager, and therefore has no access to or control over any User data that may be collected by an RSS feed manager.

Personal data collected: various types of data as specified in the privacy policy of the service.

  1. Selling goods and services online (via email or this website’s online shop)

The personal data collected by RobinsEggEssentials.com are used to provide the User with services or to sell goods, including payment and possible delivery. The personal data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged, as well as first name and last name, postal address, email address and phone number for the purposes of delivery and fulfillment of orders. The kind of data collected by RobinsEggEssentials.com depends on the payment system used.

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Legal information:

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to RobinsEggEssentials.com, if not stated otherwise within this document.

This privacy policy was last updated August 2,  2018